Position

Hospitality Coordinator 

Status

Full Time

Shift

Monday to Friday; occasional evenings/weekends as needed

Work Hours

8 hours a day, 40 hours a week

Posting Date

May 24, 2023

Our workplace is one where staff can grow in a career that is meaningful and contributing to the community. Wing Kei’s staff and volunteers provide compassionate and individualized support for two age groups: seniors through on-site health and living care and since September 2020, for children and their families through our new Montessori School. As an organization, we adhere to high standards of care, repeatedly receiving Exemplary Standing with Accreditation Canada over the years.

Under the guidance of the Director of Hospitality, the Hospitality Coordinator will be assisting in maintaining, planning, directing and administering the food services, housekeeping/laundry, reception and purchasing programs of the facilities in accordance with the government’s policies and standards.

If you possess the energy and skills to thrive in a growing organization and believe in our organization’s vision and mission, this may be a great opportunity for you.

THE ROLE

Key Accountabilities

• Demonstrates, promotes and advocates the Wing Kei vision, mission and core values
• Under the direction of the Director of Hospitality, assists in planning, directing and administering the food services, housekeeping/laundry, reception and purchasing programs
• Ensures that the facility is maintained in a sanitary, attractive and safe condition and in compliance with relevant government legislations and standards, with due consideration of the resources available
• Finds reliable sources to supply goods and services
• Supervises the purchasing team and contacts suppliers to obtain information on price, quality and delivery capabilities for the goods/services required
• Creates financial and statistical tools and reports using spreadsheets/ database
• Manages, organizes and updates relevant data
• Communicates and provides information internally and externally to assist and enable organizational operations and effective service to connecting groups
• Interprets instructions and issues arising, and then implements actions according to administrative policies and procedures
• Researches and investigates information to enable strategic decision-making by others
• Arranges and participates in meetings, conferences and project team activities
• Provides support on training and professional development of staff
• Provides support in coordinating maintenance projects to ensure a safe and healthy environment
• Demonstrates knowledge of and observes all policies, procedures and standards of Wing Kei
• Participates in creating and maintaining a safe and healthy environment by understanding and following health and Safety rules, regulations and practices such as fire, emergency response training, WHMIS, data security and infection control
• Maintains good communication and interpersonal relationships with the public, residents, volunteers and other team members
• Participates in in-service programs
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

THE INDIVIDUAL WHO WILL SUCCEED

• Is aligned with a culture where people and integrity matters
• Has completed a Bachelors degree program, or equivalent in years of experience in a relevant position
• Prior proven experience in an administrative position
• Is an individual who exhibits high ethical standards and consistent sound judgment
• Is dependable, self-motivated to work with minimal supervision
• Thrives in a growing organization, remaining a positive attitude through temporary challenges
• Finds it easy to enjoy a variety of tasks, and is eager to grow and learn
• Can manage through some fluctuations in pace of work while still disciplined in meeting deadlines
• Excellent organizational skills with strong attention to detail
• Has great phone and office etiquette, enjoys building rapport and connecting with a diverse audience
• Has good computer literacy; experience in Microsoft office required
• Communicates well in writing, speaking and presenting; ability to communicate in Cantonese or Mandarin is an asset