Wing Kei Family Corner

Our priority is to provide resident and family centred care as well as resources that enrich both families’ and residents’ lives. 

 

BLESSINGS MULTIPLIED

With your support, Wing Kei is counting our Blessings.  The Wing Kei Report to Community 2018 “Blessings Multiplied” shared our blessings of Grace, Faith, Abundance, Love, Empathy, Momentum, Stewardship, Service & Generosity.  Help yourself with a copy of the Report at reception desks, or click here to view the report.

Our honour, love and care for seniors have been duly recognized when again Wing Kei scores 100% in the recent accreditation survey.  The surveyors from Accreditation Canada are highly impressed with our best practices in safety and quality care.  In their report, surveyors highlighted our collaborative approach and service orientation as instrumental in our success. Click here to view the report.

During Wing Kei’s Annual General Meeting on May 9, 2019, we also received these encouraging words from Ms. Evelyn Buckley (Founding supporter and past Board Member), “…. I congratulate to Wing Kei for what they have been doing. I feel so proud to be part of the initiation at Bethany (Wing Kei Villa) and then Wing Kei. The organization is going to the direction exactly what I have wanted to and now you are going to build Wing Kei Village. Once again, congratulations!"

 

WALKATHON

Tie up your shoelaces and come out to join our 19th Annual Walkathon on June 22! Stretch your body, build a team, walk along the beautiful path with friends and families, while at the same time fund raising for Wing Kei’s programs and services for seniors.  Brochures and application forms are ready for pick up at reception desks, and detailed information and Walkathon update can be found on our website www.wingkei.org

Walkathon is one of Wing Kei’s major annual fund raising events. Wing Kei urgently needs your support so that we continue to play an important role in providing care to a diverse and aging population in Calgary.

 

GET INVOLVED

Families and residents have been actively involved in family conferences, Family Meetings, Family Advisory Councils, Resident Councils, the Accreditation and Audit processes, quality improvement surveys, different committees and inspections.  Watch out for notices, and feel free to discuss with staff about engagement opportunities.  Of course, do not forget to check out our website and “Family Corner” on a regular basis.

  

SAFETY & QUALITY IMPROVEMENT

Entrance to facilities with our approved access cards has always been an important measure of supporting safety and security to the buildings, especially during statutory holidays.  All families will be issued 2 access cards (with deposit) upon resident admission.  If you need more access cards, please arrange with reception desks.  We thank you for responding to our pledge lately for applying and using the assess cards during hours with no receptionists.

Wing Kei is proud to share that we have been awarded a “Gold Star” in hand hygiene practice, meaning that our practice compliance rate is over 95%.  Please help us to continue this simple and good practice to avoid spread of germs, and maintain a healthy community.

In May 2019, Wing Kei celebrated Occupational Health and Safety Week to bring safety awareness to individuals who work, partner, stay, or visit Wing Kei.  This year’s theme was “Work Place Safety”.  The Occupational Health, Safety, and Emergency Response (OHSER) Committee planned various activities including training and a contest for staff and volunteers about incident reporting and management.  Wing Kei values families and visitors’ participation to ensure Wing Kei is a safe place.  We encourage you to review the OHSER week trifold by July 31, 2019 in the front entrance lobby to explore your role in supporting workplace safety.

 

RESIDENT CARE & SUPPORT

Since opening its door to the first resident on November 7, 2018, Greenview Long Term Care has already achieved full capacity in less than 3 months. At the moment, Wing Kei is home to 320 supportive living, dementia care and long term care residents.  Our day program also supports 64 clients and their families.  The opening of Greenview Long Term Care also means additional staff for most teams, with about 400 dedicated staff ensuring the deliverance of best care to our seniors.

Also, volunteers have been important partners providing resident care and support.  In 2018, Wing Kei is blessed with 500+ volunteers serving over 28,000 precious hours.  On April 13, a Volunteer Appreciation lunch was held for us to say a big Thank You to our volunteers.

 

RECREATION & REHABILITATION

On May 7, with the joint effort of several teams (volunteers, Care staff, Recreation Team, Food Services Team), residents enjoyed a Special Mother’s Day lunch, with life music, decoration and a carefully designed western menu.  Our Love to All Mothers!

Wing Kei understands the importance of socialization and recreation activities for seniors.  Activities including exercises, music, art, gardening and baking can be found in the Recreation Program calendar on each unit.  Families and friends are always welcomed to join our activities and outings.

Our Rehabilitation team always likes to start with prevention.  Strategies are shared to keep residents active to improve strength and balance, and reduce the risks of falls.  If you wish to have more information in promoting safe exercise with your loved ones, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit findingbalancealberta.ca for resources.

 

FACILITY MANAGEMENT

Our next facility inspection will be held on July 10 (Greenview) and July 17 (Crescent Heights) respectively, please register with reception desks for your participation.

We are glad to share that at Greenview, there is a recent upgrade to our security system and network, and exterior doors security has been improved with additional CCTV cameras being installed.

Also, to ensure safety and comfort for our seniors, please note that all furniture/electrical appliances need to be pre-approved by our Care Team and Maintenance Team. Upon approval, the moving/cleaning/maintenance/disposal of these items will be responsibilities of families/residents. Thanks.

Too many pieces of furniture, appliances and boxes in the room not only create clutter and cleaning concern, they can become safety hazards to your loved ones!  This is especially true when they are on top of wardrobes or hidden under beds.  Please support regular cleaning and help with alternative storage of valuables/unnecessary items.  Also take note that Alberta Health Services regulations do not allow any corrugated boxes in resident rooms. 

 

Click here to view our previous publications

Winter 2018  |  Summer 2018

 

Resources Links


We want our loved ones to receive the highest quality of care. The information below serves as a stepping stone to gain a further look into the topic of care:

 

Organization Link

Alberta Health Services - Continuing Care 101

https://www.youtube.com/watch?v=ZucAcxHSH8o&feature=youtu.be

Alberta Health Services - Continuing Care / Seniors

http://www.albertahealthservices.ca/cc/Page13154.aspx

Alberta Health Services -  Goals of Care Designation

https://www.albertahealthservices.ca/info/Page12585.aspx

Alberta Health Services -  Grief Support Program

https://www.albertahealthservices.ca/info/Page13161.aspx

Alzheimer's Association - Chinese

http://www.alz.org/asian/overview.asp?nL=ZH&dL=ZH

brainXchange - Resources Centre

http://brainxchange.ca/Public/Resource-Centre-Topics-A-to-Z.aspx

Yee Hong - Video Learning

https://www.yeehong.com/care-learning/