Wing Kei Family Corner

Our priority is to provide resident and family centred care as well as resources that enrich both families’ and residents’ lives. 

 

CELEBRATIONS

Greenview Long Term Care Celebrates One Year of Services to Seniors : Admitting our first resident on November 7, 2018, Greenview Long Term Care already has a full house in about 3 months. Today it is home to 80 seniors, with another 20-30 seniors waiting to join this community. We thank all families for your patience, encouragement and sharing the excitement during this first year in the new home. Celebration also goes to our very dedicated teams of staff who have gone through highs and lows in supporting our seniors in the new environment.

“Wing Kei Village” Embraced by Community and Unanimously Approved by City Council : September 9, 2019 is another day of celebration for Wing Kei, when Calgary City Council unanimously approved the land use Bylaw amendment of the “Wing Kei Village”, and members of Highland Park Community Association spoke highly in support of our project. Being part of the Wing Kei family, we thank you for all the encouragement in our pursue of the dream of the “Wing Kei Village”.  Stay tuned as we continue to share information of the Village development, and our needs in fund development.

Report to Community : A sold out event on October 5 to celebrate the Wing Kei Community. With angelic voices from the Wing Kei Praise Team and Calgary Chinese Oratorio Society, colorful fan dances from our residents, and majestic orchestra music from Centre Street Church Chamber Choir and Orchestra, it was an evening of joy and celebration.  Participants were also moved by the sharing from families, and feel very engaged with updates of Wing Kei Village while enjoying the evening at the future Village site.

    

Wing Kei Crescent Heights Accommodation Audit : An audit always ensures that residents are living in a safe and comfortable environment.  With 30 standards to comply with, the auditor looks at every details from "Building Code Requirements" to "Residents' Personal Affairs".  Family members and residents were also interviewed to share their experiences.  Thanks to the usual dedication and hard work of all the teams, Wing Kei again passed the audit with flying colours, and is only required to have another full audit in 3 years’ time.

Walkathon : Thank you for all of you have participated in the 2019 Walkathon, by walking, supporting by donation, spreading the words around….. Do you know that next year we will be celebrating the 20th Anniversary of our Walkathon? Well, how often can you celebrate a 20th anniversary in 2020?  How about a Walkathon on June 20, 2020 !!! Now you are booked! More details will be coming very soon.

 

GET INVOLVED

Families and residents have been actively involved in family conferences, Family Meetings, Family Advisory Councils, Resident Councils, the Accreditation and Audit processes, quality improvement surveys, different committees and inspections.  Watch out for notices, and feel free to discuss with staff about engagement opportunities.  Of course, do not forget to check out our website and “Family Corner” on a regular basis.

  

SAFETY & QUALITY IMPROVEMENT

Safety for all is always our priority.  Emergency response procedures, protocol and drills are reviewed and practised by all staff on a regular basis.  We invite you to familiarize yourselves with all the emergency codes which are displayed on all Family Information boards on units.  During emergency situations and drills, we suggest you to stay with and help calm your loved ones, and follow instructions from the response commander.

Entrance to facilities with our approved access cards has always been an important measure of supporting safety and security to the buildings, especially during statutory holidays.  All families will be issued 2 access cards (with deposit) upon resident admission.  If you need more access cards, please arrange with reception desks.  We thank you for responding to our pledge lately for applying and using the assess cards during hours with no receptionists.  Please also understand that for safety reason, we will not support facility access of any stranger.  Please arrange appropriate access for your visitors or other agents e.g. food delivery.

 

RESIDENT CARE & SUPPORT

Winter Menu : Wow, What is “⻤⾺蒸蛋 Witty Steamed Egg“? …. I was told it is actually ‘Steamed Egg with Chinese Donut”. Some residents told me that this is a dish that brings back lots of memories. Every year we have a summer menu and winter menu. Thanks to recommendations from residents/families, and also creative ideas brought forward by cooks, we have worked closely with our Registered dietitian to consolidate the new winter menu and are glad to include 9 new dishes. We look forward to your feedback.

Canadian Patient Safety Week : Resident safety is Wing Kei’s priority. Wing Kei supports Canadian Patient Safety Week and this year's theme is ConquerSlience.  Answering the question, “What Makes You Feel Safe?”, our residents said ...

    

Flu Season : It is around us and we are working with the health authority to provide flu shots to all residents and staff.  We highly encourage all of you to have flu shots, and take appropriate measures to ensure a healthy and safe environment for residents.  Please avoid visiting the facilities temporarily in the event that you feel sick yourself.

New System for Lost & Found Laundry Articles : We hear you, you like to have easier access to the lost & found items!  We have introduced a system and please check with nursing staff to arrange access to the lost & found articles on your unit.

Sharp Objects : Please help us to remove any sharp objects (knives, scissors, needles etc) from your loved ones, as they can be hazardous to residents and staff safety.  Thanks!

 

RECREATION & REHABILITATION

Christmas is Coming!

The holidays are just around the corner and we are pleased to invite Wing Kei residents and their families/friends to a variety of festive activities.

Wing Kei Greenview: On Saturdays December 7 & 14, we will be hosting our Annual Gingerbread Decorating Contest.  Families are asked to bring in a Gingerbread House to decorate with their loved one. Be sure to sign up your family at reception to join in all the fun as there are limited spots available.  We will have Santa visits on December 18 and New Years' Eve countdowns on every unit on Tuesday December 31!  See calendars on units for time details.

Wing Kei Crescent Heights: On Tuesday December 3, we will have our annual Art Display where families are welcomed to come admire or take home a beautiful art piece uniquely made by residents.  Monetary donations are accepted if you wish.  Santa is coming for a visit on Tuesday December 17.  There will be a Christmas dance party on all units on December 24 and a New Years' Eve party on Tues. December 31.  See calendars for details.

For further details, please see the poster/recreation calendars at each location or email Recreation teams either at This email address is being protected from spambots. You need JavaScript enabled to view it. for Crescent Heights or This email address is being protected from spambots. You need JavaScript enabled to view it. for Greenview.

Our Rehabilitation team always likes to start with prevention.  Strategies are shared to keep residents active to improve strength and balance, and reduce the risks of falls.  If you wish to have more information in promoting safe exercise with your loved ones, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit findingbalancealberta.ca for resources.

 

FACILITY MANAGEMENT

To ensure safety and comfort for our seniors, please note that all furniture/electrical appliances need to be pre-approved by our Care Team and Maintenance Team. Upon approval, the moving/cleaning/maintenance/disposal of these items will be responsibilities of families/residents. Thanks.

Too many pieces of furniture, appliances and boxes in the room not only create clutter and cleaning concern, they can become safety hazards to your loved ones!  This is especially true when they are on top of wardrobes or hidden under beds.  Please support regular cleaning and help with alternative storage of valuables/unnecessary items.  Also take note that Alberta Health Services regulations do not allow any corrugated boxes in resident rooms. 

 

Click here to view our previous publications

Winter 2019  |  Walkathon 2019  |  Winter 2018  |  Summer 2018

 

Resources Links


We want our loved ones to receive the highest quality of care. The information below serves as a stepping stone to gain a further look into the topic of care:

 

Organization Link

Alberta Health Services - Continuing Care 101

https://www.youtube.com/watch?v=ZucAcxHSH8o&feature=youtu.be

Alberta Health Services - Continuing Care / Seniors

http://www.albertahealthservices.ca/cc/Page13154.aspx

Alberta Health Services -  Goals of Care Designation

https://www.albertahealthservices.ca/info/Page12585.aspx

Alberta Health Services -  Grief Support Program

https://www.albertahealthservices.ca/info/Page13161.aspx

Alzheimer's Association - Chinese

http://www.alz.org/asian/overview.asp?nL=ZH&dL=ZH

brainXchange - Resources Centre

http://brainxchange.ca/Public/Resource-Centre-Topics-A-to-Z.aspx

Yee Hong - Video Learning

https://www.yeehong.com/care-learning/