Visitation Guidelines
We ask for your kind cooperation to adhere to the following health guidelines from AHS to ensure the health and safety of our residents:
- Families/visitors please stay home when ill, no matter how mild the symptoms are;
- Families/visitors who have had respiratory symptoms please defer visitation until you feel well enough to resume normal activities and are free of fever for 24 hours without the use of fever-reducing medications. After which time you are encouraged to wear a mask for an additional 5 days when attending a facility;
- Please continue to practice diligent hand hygiene.
If the resident you are visiting is in isolation, please report to the nurse and follow their instructions prior to the visit. You are also strongly encouraged to stay up to date on all recommended vaccinations. We appreciate your continued support in adhering to these health guidelines as we work together to maintain a safe and supportive environment for our residents.
If you are a family member and would like to hear about the latest updates and to provide feedback, you are welcome to join our family town hall sessions.
Click below for our communication with families:
- Letter to family on January 28, 2025 / Chinese Version
- Letter to family on January 3, 2025 / Chinese Version
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- Letter to family #256 on December 24, 2024 / Chinese Version
- Letter to family #255 on December 10, 2024 / Chinese Version
- Letter to family #254 on November 29, 2024 / Chinese Version
- Letter to family #253 on November 8, 2024 / Chinese Version
- Letter to family #252 on October 11, 2024 / Chinese Version
- Letter to family #251 on September 23, 2024 / Chinese Version
- Letter to family #250 on September 13, 2024 / Chinese Version
- Letter to family #249 on August 30, 2024 / Chinese Version
- Letter to family #248 on August 21, 2024 / Chinese Version
- Letter to family #247 on August 12, 2024 / Chinese Version
- Letter to family #246 on August 9, 2024 / Chinese Version
- Letter to family #245 on August 2, 2024 / Chinese Version
- Letter to family #244 on July 24, 2024 / Chinese Version
- Letter to family #243 on July 19, 2024 / Chinese Version
- Letter to family #242 on June 3, 2024 / Chinese Version
- Letter to family #241 on May 23, 2024 / Chinese Version
- Letter to family #240 on May 13, 2024 / Chinese Version
- Letter to family #239 on May 6, 2024 / Chinese Version
- Letter to family #238 on April 26, 2024 / Chinese Version
- Letter to family #237 on March 26, 2024 / Chinese Version
- Letter to family #236 on March 12, 2024 / Chinese Version
- Letter to family #235 on February 22, 2024 / Chinese Version
- Letter to family #234 on February 14, 2024 / Chinese Version
- Letter to family #233 on February 12, 2024 / Chinese Version
- Letter to family #232 on January 30, 2024 / Chinese Version
- Letter to family #231 on January 22, 2024 / Chinese Version
- Letter to family #230 on January 15, 2024 / Chinese Version
- Letter to family #229 on January 12, 2024 / Chinese Version
- Letter to family #228 on January 9, 2024 / Chinese Version
+ View 2023 letters
- Letter to family #227 on December 28, 2023 / Chinese Version
- Letter to family #226 on December 22, 2023 / Chinese Version
- Letter to family #225 on December 7, 2023 / Chinese Version
- Letter to family #224 on November 28, 2023 / Chinese Version
- Letter to family #223 on November 21, 2023 / Chinese Version
- Letter to family #222 on November 15, 2023 / Chinese Version
- Letter to family #221 on November 9, 2023 / Chinese Version
- Letter to family #220 on November 1, 2023 / Chinese Version
- Letter to family #219 on October 23, 2023 / Chinese Version
- Letter to family #218 on October 20, 2023 / Chinese Version
- Letter to family #217 on October 16, 2023 / Chinese Version
- Letter to family #216 on October 10, 2023 / Chinese Version
- Letter to family #215 on September 22, 2023 / Chinese Version
- Letter to family #214 on September 14, 2023 / Chinese Version
- Letter to family #213 on September 5, 2023 / Chinese Version
- Letter to family #212 on September 1, 2023 / Chinese Version
- Letter to family #211 on August 29, 2023 / Chinese Version
- Letter to family #210 on August 17, 2023 / Chinese Version
- Letter to family #209 on August 11, 2023 / Chinese Version
- Letter to family #208 on August 10, 2023 / Chinese Version
- Letter to family #207 on July 26, 2023 / Chinese Version
- Letter to family #206 on July 18, 2023 / Chinese Version
- Letter to family #205 on July 5, 2023 / Chinese Version
- Letter to family #204 on June 16, 2023 / Chinese Version
- Letter to family #203 on June 2, 2023 / Chinese Version
- Letter to family #202 on May 24, 2023 / Chinese Version
- Letter to family #201 on May 17, 2023 / Chinese Version
- Letter to family #200 on April 19, 2023 / Chinese Version
- Letter to family #199 on March 31, 2023 / Chinese Version
- Letter to family #198 on March 29, 2023 / Chinese Version
- Letter to family #197 on March 24, 2023 / Chinese Version
- Letter to family #196 on March 17, 2023 / Chinese Version
- Letter to family #195 on March 10, 2023 / Chinese Version
- Letter to family #194 on March 3, 2023 / Chinese Version
- Letter to family #193 on February 27, 2023 / Chinese Version
- Letter to family #192 on February 24, 2023 / Chinese Version
- Letter to family #191 on February 21, 2023 / Chinese Version
- Letter to family #190 on February 19, 2023 / Chinese Version
- Letter to family #189 on February 9, 2023 / Chinese Version
- Letter to family #188 on January 25, 2023 / Chinese Version
- Letter to family #187 on January 20, 2023 / Chinese Version
- Letter to family #186 on January 13, 2023 / Chinese Version
- Letter to family #185 on January 4, 2023 / Chinese Version
+ View 2022 letters
- Letter to family #184 on December 21, 2022 / Chinese Version
- Letter to family #183 on December 2, 2022 / Chinese Version
- Letter to family #182 on November 24, 2022 / Chinese Version
- Letter to family #181 on November 18, 2022 / Chinese Version
- Letter to family #180 on November 15, 2022 / Chinese Version
- Letter to family #179 on November 10, 2022 / Chinese Version
- Letter to family #178 on November 8, 2022 / Chinese Version
- Letter to family #177 on November 5, 2022 / Chinese Version
- Letter to family #176 on October 14, 2022 / Chinese Version
- Letter to family #175 on September 29, 2022 / Chinese Version
- Letter to family #174 on September 16, 2022 / Chinese Version
- Letter to family #173 on September 2, 2022 / Chinese Version
- Letter to family #172 on August 26, 2022 / Chinese Version
- Letter to family #171 on August 18, 2022 / Chinese Version
- Letter to family #170 on August 11, 2022 / Chinese Version
- Letter to family #169 on August 2, 2022 / Chinese Version
- Letter to family #168 on July 27, 2022 / Chinese Version
- Letter to family #167 on July 19, 2022 / Chinese Version
- Letter to family #166 on July 12, 2022 / Chinese Version
- Letter to family #165 on June 28, 2022 / Chinese Version
- Letter to family #164 on June 24, 2022 / Chinese Version
- Letter to family #163 on June 21, 2022 / Chinese Version
- Letter to family #162 on June 17, 2022 / Chinese Version
- Letter to family #161 on June 13, 2022 / Chinese Version
- Letter to family #160 on June 7, 2022 / Chinese Version
- Letter to family #159 on May 25, 2022 / Chinese Version
- Letter to family #158 on May 19, 2022 / Chinese Version
- Letter to family #157 on April 28, 2022
- Letter to family #156 on April 20, 2022 / Chinese Version
- Letter to family #155 on April 14, 2022 / Chinese Version
- Letter to family #154 on April 11, 2022 / Chinese Version
- Letter to family #153 on April 8, 2022 / Chinese Version
- Letter to family #152 on April 6, 2022 / Chinese Version
- Letter to family #151 on April 4, 2022 / Chinese Version
- Letter to family #150 on April 1, 2022 / Chinese Version
- Letter to family #149 on March 30, 2022 / Chinese Version
- Letter to family #148 on March 29, 2022 / Chinese Version
- Letter to family #147 on February 25, 2022 / Chinese Version
- Letter to family #146 on February 9, 2022 / Chinese Version
- Letter to family #145 on February 1, 2022 / Chinese Version
- Letter to family #144 on January 27, 2022 / Chinese Version
- Letter to family #143 on January 24, 2022 / Chinese Version
- Letter to family #142 on January 21, 2022 / Chinese Version
- Letter to family #141 on January 20, 2022 / Chinese Version
- Letter to family #140 on January 12, 2022 / Chinese Version
- Letter to family #139 on January 7, 2022 / Chinese Version
- Letter to family #138 on January 4, 2022 / Chinese Version
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- Letter to family #137 on December 30, 2021 / Chinese Version
- Letter to family #136 on December 24, 2021 / Chinese Version
- Letter to family #135 on December 20, 2021 / Chinese Version
- Letter to family #134 on December 3, 2021 / Chinese Version
- Letter to family #133 on November 22, 2021 / Chinese Version
- Letter to family #132 on November 19, 2021 / Chinese Version
- Letter to family #131 on November 12, 2021 / Chinese Version
- Letter to family #130 on November 6, 2021 / Chinese Version
- Letter to family #129 on November 5, 2021 / Chinese Version
- Letter to family #128 on November 1, 2021 / Chinese Version
- Letter to family #127 on October 30, 2021 / Chinese Version
- Letter to family #126 on October 26, 2021 / Chinese Version
- Letter to family #125 on October 20, 2021 / Chinese Version
- Letter to family #124 on October 15, 2021 / Chinese Version
- Letter to family #123 on October 12, 2021 / Chinese Version
- Letter to family #122 on October 5, 2021 / Chinese Version
- Letter to family #121 on October 1, 2021 / Chinese Version
- Letter to family #120 on September 30, 2021 / Chinese Version
- Letter to family #119 on September 29, 2021 / Chinese Version
- Letter to family #118 on September 28, 2021 / Chinese Version
- Letter to family #117 on September 27, 2021 / Chinese Version
- Letter to family #116 on September 25, 2021 / Chinese Version
- Letter to family #115 on September 20, 2021 / Chinese Version
- Letter to family #114 on September 17, 2021 / Chinese Version
- Letter to family #113 on September 13, 2021 / Chinese Version
- Letter to family #112 on August 25, 2021 / Chinese Version
- Letter to family #111 on August 6, 2021 / Chinese Version
- Letter to family #110 on July 27, 2021 / Chinese Version
- Letter to family #109 on July 22, 2021 / Chinese Version
- Letter to family #108 on July 20, 2021 / Chinese Version
- Letter to family #107 on July 10, 2021 / Chinese Version
- Letter to family #106 on June 30, 2021 / Chinese Version
- Letter to family #105 on June 11, 2021 / Chinese Version
- Letter to family #104 on May 26, 2021 / Chinese Version
- Letter to family #103 on May 6, 2021 / Chinese Version
- Letter to family #102 on May 3, 2021 / Chinese Version
- Letter to family #101 on April 29, 2021 / Chinese Version
- Letter to family #100 on April 16, 2021 / Chinese Version
- Letter to family #99 on April 3, 2021 / Chinese Version
- Letter to family #98 on April 1, 2021 / Chinese Version
- Letter to family #97 on March 31, 2021 / Chinese Version
- Letter to family #96 on March 30, 2021 / Chinese Version
- Letter to family #95 on March 29, 2021 / Chinese Version
- Letter to family #94 on March 26, 2021 / Chinese Version
- Letter to family #93 on March 25, 2021 / Chinese Version
- Letter to family #92 on March 24, 2021 / Chinese Version
- Letter to family #91 on March 23, 2021 / Chinese Version
- Letter to family #90 on March 22, 2021 / Chinese Version
- Letter to family #89 on March 21, 2021 / Chinese Version
- Letter to family #88 on March 4, 2021 / Chinese Version
- Letter to family #87 on February 18, 2021 / Chinese Version
- Letter to family #86 on February 3, 2021 / Chinese Version
- Letter to family #85 on February 2, 2021 / Chinese Version
- Letter to family #84 on February 1, 2021 / Chinese Version
- Letter to family #83 on January 29, 2021 / Chinese Version
- Letter to family #82 on January 28, 2021 / Chinese Version
- Letter to family #81 on January 27, 2021 / Chinese Version
- Letter to family #80 on January 26, 2021 / Chinese Version
- Letter to family #79 on January 25, 2021 / Chinese Version
- Letter to family #78 on January 22, 2021 / Chinese Version
- Letter to family #77 on January 21, 2021 / Chinese Version
- Letter to family #76 on January 20, 2021 / Chinese Version
- Letter to family #75 on January 19, 2021 / Chinese Version
- Letter to family #74 on January 18, 2021 / Chinese Version
- Letter to family #73 on January 15, 2021 / Chinese Version
- Letter to family #72 on January 14, 2021 / Chinese Version
- Letter to family #71 on January 13, 2021 / Chinese Version
- Letter to family #70 on January 12, 2021 / Chinese Version
- Letter to family #69 on January 11, 2021 / Chinese Version
- Letter to family #68 on January 8, 2021 / Chinese Version
- Letter to family #67 on January 7, 2021 / Chinese Version
- Letter to family #66 on January 6, 2021 / Chinese Version
- Letter to family #65 on January 5, 2021 / Chinese Version
- Letter to family #64 on January 4, 2021 / Chinese Version
+ View 2020 letters
- Letter to family #63 on December 31, 2020 / Chinese Version
- Letter to family #62 on December 30, 2020 / Chinese Version
- Letter to family #61 on December 29, 2020 / Chinese Version
- Letter to family #60 on December 27, 2020 / Chinese Version
- Letter to family #59 on December 24, 2020 / Chinese Version
- Letter to family #58 on December 23, 2020 / Chinese Version
- Letter to family #57 on December 22, 2020 / Chinese Version
- Letter to family #56 on December 21, 2020 / Chinese Version
- Letter to family #55 on December 18, 2020 / Chinese Version
- Letter to family #54 on December 15, 2020 / Chinese Version
- Letter to family #53 on December 11, 2020 / Chinese Version
- Letter to family #52 on December 10, 2020 / Chinese Version
- Letter to family #51 on December 9, 2020 / Chinese Version
- Letter to family #50 on December 8, 2020 / Chinese Version
- Letter to family #49 on December 7, 2020 / Chinese Version
- Letter to family #48 on December 4, 2020 / Chinese Version
- Letter to family #47 on December 3, 2020 / Chinese Version
- Letter to family #46 on December 2, 2020 / Chinese Version
- Letter to family #45 on December 1, 2020 / Chinese Version
- Letter to family #44 on November 30, 2020 / Chinese Version
- Letter to family #43 on November 27, 2020 / Chinese Version
- Letter to family #42 on November 26, 2020 / Chinese Version
- Letter to family #41 on November 25, 2020 / Chinese Version
- Letter to family #40 on November 24, 2020 / Chinese Version
- Letter to family #39 on November 23, 2020 / Chinese Version
- Letter to family #38 on November 20, 2020 / Chinese Version
- Letter to family #37 on November 19, 2020 / Chinese Version
- Letter to family #36 on November 18, 2020 / Chinese Version
- Letter to family #35 on November 17, 2020 / Chinese Version
- Letter to family #34 on November 16, 2020 / Chinese Version
- Letter to family #33 on November 14, 2020 / Chinese Version
- Letter to family #32 on November 13, 2020 / Chinese Version
- Letter to family #31 on November 12, 2020 / Chinese Version
- Letter to family #30 on November 11, 2020 / Chinese Version
- Letter to family #29 on November 10, 2020 / Chinese Version
- Letter to family #28 on November 9, 2020 / Chinese Version
- Letter to family #27 on November 8, 2020 / Chinese Version
- Letter to family #26 on November 6, 2020 / Chinese Version
- Letter to family #25 on November 5, 2020 / Chinese Version
- Letter to family #24 on November 4, 2020 / Chinese Version
- Letter to family #23 on November 3, 2020 / Chinese Version
- Letter to family #22 on November 2, 2020 / Chinese Version
- Letter to family #21 on October 30, 2020 / Chinese Version
- Family and staff outbreak update on October 28, 2020 / Chinese Version
- Letter to family #20 on October 26, 2020 / Chinese Version
- Letter to family #19 on October 25, 2020 / Chinese Version
- Letter to family #18 on October 16, 2020 / Chinese Version
- Letter to family #17 on September 21, 2020 / Chinese Version
- Letter to family #16 on September 1, 2020 / Chinese Version
- Letter to family #15 on August 11, 2020 / Chinese Version
- Letter to family #14 on July 22, 2020 / Chinese Version
- Letter to family #13 on July 6, 2020 / Chinese Version
- Letter to family #12 on June 9, 2020 / Chinese Version
- Letter to family #11 on May 22, 2020 / Chinese Version
- Letter to family #10 on April 30, 2020 / Chinese Version
- Letter to family #9 on April 24, 2020 / Chinese Version
- Letter to family #8 on April 16, 2020 / Chinese Version
- Letter to family #7 on April 11, 2020 / Chinese Version
- Letter to family #6 on March 27, 2020 / Chinese Version
- Letter to family #5 on March 25, 2020 / Chinese Version
- Letter to family #4 on March 20, 2020 / Chinese Version
- Letter to family #3 on March 16, 2020 / Chinese Version
- Letter to family #2 on March 15, 2020
- Letter to family #1 on March 12, 2020